E- BIKE Specs
E- CommUter
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SPECS
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This model is available for long-term sharing and comes equipped with a lock and charging cable.
Our easy-to-ride commuter bike makes hot SGV days and hills a breeze!
Featuring 3-speed internal gearing, a reliable Bosch mid-drive motor, and a convenient front basket, the Classic Commuter is perfect for hassle-free trips around town. Reflective, puncture-resistant tires and integrated front/rear lights will also help ensure you get to your destination night or day. Please note this is a pedal-assist, electric bike. This bike does not have a throttle.
Featuring 3-speed internal gearing, a reliable Bosch mid-drive motor, and a convenient front basket, the Classic Commuter is perfect for hassle-free trips around town. Reflective, puncture-resistant tires and integrated front/rear lights will also help ensure you get to your destination night or day. Please note this is a pedal-assist, electric bike. This bike does not have a throttle.
E- Cargo Bike
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SPECS
This model is available for periods of up to 2 months and comes equipped with a lock and charging cable. Please note that the current wait time for this model is approximately 3-6 months.
Also available: child-friendly accessories including a wind/rain cover (picture above) that is perfect for those cold(er) winter morning commutes to school.
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A bike designed to replace a car.
Equipped with a strong Bosch motor and long-range battery, the Urban Arrow Family e-bike is designed to transport precious cargo. The large front box makes moving heavy loads -- whether shuttling young children to school or a full load of groceries -- easy by keeping the center of gravity low. This bike is rated to carry up to 550 pounds and includes two shoulder harness seatbelts for children. Please note this is a pedal assist bike where the motor is powered automatically when you pedal without the need to press a throttle on the handlebars.
Equipped with a strong Bosch motor and long-range battery, the Urban Arrow Family e-bike is designed to transport precious cargo. The large front box makes moving heavy loads -- whether shuttling young children to school or a full load of groceries -- easy by keeping the center of gravity low. This bike is rated to carry up to 550 pounds and includes two shoulder harness seatbelts for children. Please note this is a pedal assist bike where the motor is powered automatically when you pedal without the need to press a throttle on the handlebars.
COmmuter E- Bike TIPS
To ensure a smooth and safe riding experience, we kindly ask that you regularly check your e-bike for any issues. Your attention to routine maintenance helps us keep the fleet in optimal condition and ensures your safety.
Please follow the ABC Quick Check and the detailed Maintenance Checklist below before each ride.
If you notice any issues with your e-bike, please report them immediately by emailing us at [email protected]. Alternatively, you can schedule an appointment with our bike shop partners (found HERE) to get your e-bike checked.
Thank you for helping us maintain the quality of our e-bikes!
Please follow the ABC Quick Check and the detailed Maintenance Checklist below before each ride.
If you notice any issues with your e-bike, please report them immediately by emailing us at [email protected]. Alternatively, you can schedule an appointment with our bike shop partners (found HERE) to get your e-bike checked.
Thank you for helping us maintain the quality of our e-bikes!
GO SGV E-BIKE ABC QUICK CHECK
- A: Air - Check tire pressure (60-90 PSI)
- B: Brakes - Ensure they are functioning properly.
- C: Chain - Confirm it is clean and lubricated.
GO SGV E-Bike Maintenance
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Frame:
___ No dirt or grease on the paint ___ No bends or dents in the frame or fork ___ No cracks in the paint, especially on the frame’s underside ___ Fenders and other parts are attached securely and don’t make noise Handlebar and Stem: ___ Handlebar is straight and aligned with the front wheel ___ Grips are clean, without tears or damage, and don’t move around ___ Handlebar is securely fixed and doesn’t wobble ___ Cables are not tangled or pinched Wheels: ___ Wheels are firmly in place ___ Wheels spin smoothly without noise ___ Front and rear wheels are not loose ___ Tires are properly inflated and valve caps are on ___ Tires have good tread and no visible damage or debris ___ Rims are not bent and are clean Saddle: ___ Saddle doesn’t twist or move up and down ___ Saddle is clean and without tears ___ Seat post moves easily when released and locks properly Basket: ___ The basket’s bolts are tight |
Lights:
___ Both front and rear lights are working Headset: ___ Headset is neither too loose nor too tight ___ Turns smoothly without noise Drivetrain: ___ Chain is clean and lubricated ___ Chain guard doesn’t make noise or rub against the chain ___ Chain is not too tight or too loose ___ Pedals are screwed in tightly and rotate smoothly ___ Crank arms don’t wobble Controls: ___ Shift lever and brake levers are fixed and don’t move around ___ Cable ends are covered and not worn ___ Cables move freely and are clean Brakes: ___ Brake levers don’t touch the handlebar when applied hard ___ Brakes work smoothly and don’t make noise ___ Bike stops properly from about 15 MPH ___ If brakes are noisy, they might need special lubrication Reflectors: ___ All reflectors are clean ___ Front and rear reflectors are straight and correctly positioned ___ Wheel reflectors are aligned with the bike’s center |
How to Lock your E- Bike using a U-Lock
Welcome to our e-bike U-lock guide for optimal security. Locking your e-bike to the stem is a vital safeguard against theft. A complete run through is provided during your Go SGV E-bike Pick/Delivery time.
Here's how:
Additional tips:
Here's how:
- Choose a quality U-lock: Select the right size, made of durable materials. Go SGV can provide 2 U-locks upon request.
- Secure location: Find a solid anchor like a bike rack.
- Position bike: Align stem, front wheel, and anchor in a straight line.
- Lock placement: Thread U-lock through the wheel, frame, and anchor.
- Lock it: Engage the lock fully with the key or combination.
- Double-check: Shake the bike to ensure it's secure.
Additional tips:
- Use multiple locks for added security.
- Opt for well-lit parking spots to deter thieves.
- Register your e-bike's serial number for recovery.
Cargo Bike Tips
Starting Your Ride
- Turn on the bike at the Bosch Intuvia control unit and check the battery status. Five bars on the display means the battery is fully charged.
2. Check the mode indicator: OFF, ECO, TOUR, SPORT and TURBO. The bike will turn on in the Off mode.
3. If starting on an uphill use TURBO mode and the uphill setting on the gear indicator which is on the right hand grip. Twist away from you for the uphill setting.
4.Turn the lights on from the control unit if needed.
5. Modes and gears can be changed while you are pedaling. When changing gears it is suggested you release some pressure on the pedals.
6. To release the kickstand, step on it and push the handlebars forward keeping your hands near the brake levers. To set the kickstand, step on it and pull the handlebars back towards you. *Please be careful not to take the bike off the kickstand when the Cafe Lock is engaged as the lock mounts will break.
- Modes are changed using the “+” “-” buttons on the controller above the left grip.
- Mode setting will determine the range. ECO will be the longest range, TURBO the shortest range. Note: You can still ride the bike in the OFF mode or if the battery has run out of charge.
- The “i” button on the controller will change the information on the display unit: Speed, Range, Odometer, Total Miles, Trip Distance, Clock, Average Speed.
3. If starting on an uphill use TURBO mode and the uphill setting on the gear indicator which is on the right hand grip. Twist away from you for the uphill setting.
4.Turn the lights on from the control unit if needed.
5. Modes and gears can be changed while you are pedaling. When changing gears it is suggested you release some pressure on the pedals.
6. To release the kickstand, step on it and push the handlebars forward keeping your hands near the brake levers. To set the kickstand, step on it and pull the handlebars back towards you. *Please be careful not to take the bike off the kickstand when the Cafe Lock is engaged as the lock mounts will break.
7. There is a Walk Assist mode button on the top of the Mode/Information controller above the left grip. Push the Walk Assist button when in any mode (will not work in the OFF mode) and you will see “Walk Assist” on the display. Then press the “+” button and the motor will engage and gently assist you in moving the bike forward. Release the “+” button to exit Walk Assist mode.
8. If you are not familiar with the handling of the bike please find a place to practice before putting passengers or cargo. Pay particular attention to the turning radius of the bike.
9. When loading passengers or cargo try to keep the weight centered.
8. If you are not familiar with the handling of the bike please find a place to practice before putting passengers or cargo. Pay particular attention to the turning radius of the bike.
9. When loading passengers or cargo try to keep the weight centered.
Parking and Locking Your Bike
- The bike comes with 3 locks. A Cafe Lock on the rear wheel, a U Lock/cable lock combo and a heavy duty chain.
- The Cafe Lock can be engaged by turning the key up and sliding the lever down until it locks. To release the lock, replace the key and turn it down. It is not recommended to leave the bike if out of your sight with just the Cafe Lock engaged. The key remains in the Cafe Lock at all times except when in the lock position.
- The U Lock/cable lock combo is suggested for locking the front wheel.
- The heavy duty chain is recommended for locking the frame of the bike to something that will not move such as a bolted down bike rack, a lamp post, a parking meter, etc.
- Please remove the Bosch Intuvia display unit and take it with you whenever the bike is parked.
- You can use the key to remove the battery if necessary.
- If the cargo bike has a quick release on the seatpost it is also recommended that you use the cable lock to secure the seat.
Cargo Bike Repair Procedure
- Call SGV. If we are available we can arrange to pick up your bike and repair it. There will be a pickup/delivery and labor charge. Please note there will be no labor charge for the first flat repair only.
- Go to www.gosgv.com and navigate to the FAQ page for a list of participating bike shops.
- Contact the shop nearest you to make an appointment.
- Check with the shop to see if they have mobile repair capabilities.
- A front tire flat can be fixed by anyone with normal flat repair skills. If there is not a quick release on the wheel a 5mm Allen wrench is necessary. The replacement tube is 20x2.15 with a Schrader valve. This does not apply to a rear flat which is more involved and requires specific tools and knowledge.
* Please visit FAQ page for other important Ebike information.